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Tempted to create a Test Shared Mailbox, but thinking that wouldn't be an accurate test for inbound mail, etc. or just actually tested by the Users at all.
I can try re-imaging his machine, but it was recently imaged, so I’m not sure if that will help.
After downloading and launching the Wondershare Repairit for Email, click "+Select File" to add your corupt PST file.
You can repair this file by running the Inbox Repair Tool.
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